Services


Our team will proactively manage your critical systems and rapidly address any needs you have, giving you the time and energy to focus on increasing sales and growing your business.

Tech-as-a-Service

With technology transforming at a record pace, taking advantage of strategic and flexible solutions is critical to staying ahead of the competition and growing your business. 

Metroguard's Tech-as-a-Service is a comprehensive, flexible solution that bundles hardware, software and services into a single subscription price. 

Best of all, customers can scale up or down throughout the course of their subscription term - allowing them to adjust to changing business conditions. Our newest offering combines Metroguard's unmatched, unique expertise and specialized services with our operational and logistical strength.

Benefits for Customers:

  • Predictable, lower costs
  • Access to the latest technology and employee experience
  • IT Staffing Relief
  • Flexibility to add or remove technology hardware according to demands

How does TaaS work? 

Metroguard analyzes your requirements, and builds the right TaaS solution to meet your needs and budget. You invest in a subscription-based model that provides the latest technology hardware and managed services for the subscribed period of time. 
  
Call 289-637-9191 or email us at info@metroguard.ca to get started.

Managed Services

Managed Services: Get all the advantages of an in-house IT department without the high costs. Our team will proactively manage your critical systems and rapidly address any needs you have for one low monthly fee.

No more worries about your computers and about your network’s security. No more stress about the latest spyware, virus or hacker attacks. No longer will someone in your company have to perform routine computer repairs and maintenance when you know they don’t have the skills or knowledge required to support and secure your network Through predictive monitoring and preventive maintenance, we protect your systems from unauthorized network access, viruses, spyware and data loss and give you the peace of mind that comes from knowing your computers and network are well cared for and managed efficiently.

The Metroguard Cover-ME support and Maintenance package includes the following:

  • Regular, scheduled maintenance on your network.
  • Security and critical systems updates.
  • Monitor Backups and Disaster Recovery Systems.
  • Administer and maintain and administer your firewall and security policies.
  • Perform a series of system optimization tasks to keep your network running faster with fewer error messages and no downtime.
  • Monitor your network and systems to detect, diagnose and prevent problems from turning into major interruptions of service.
  • Unlimited onsite user and systems support
We take responsibility for maintaining the health and integrity of your systems and networks. We worry about everything so that your IT environment remains worry-free, and there's no waiting around for the computer guy to show up.

To get the process started please contact us. We will then setup an appointment to have one of our Engineers meet with you at your location for a free no-obligation systems and network audit and consultation. First month of service is absolutely free.


Network and Systems Monitoring

Metroguard offers our clients 24/7 network and systems alerts and monitoring services. If you decide to signup for this service, we will come onsite and install  our custom alerts & monitoring hardware/software solution. If a problem is detected we will be immediately notified and take the necessary to resolve the problem and ensure maximum up-time for our clients.

Break Fix - Hourly Rate

If you don't currently have support with Metroguard and need emergency help due to a downed network or server we offer Break/Fix services at an hourly rate. 

Call as at 289-637-9191 and we will get you up and running as quickly as possible.

Note: We advise all of our clients to take advantage of our support package offerings to avoid any future expensive IT troubleshooting and repairs. Without proactive monitoring of critical systems and networks disastrous errors can occur resulting in potentially catastrophic damages to your business.

For peace of mind, take advantage of one of our support and maintenance packages and $ave.



Comments